Everyone is welcome.
Anyone leading training with Tilehurst Runs Together will be qualified to an appropriate level and fully insured to take your session. It is inherent in your booking that you have read and understood this document. We (Tilehurst Runs Together: TRT) strongly recommend that you consult with your doctor before beginning any exercise programme. You should be in good physical condition and be able to participate in any exercise.
We are not a medical care provider and we have no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition. You should understand that when participating in any exercise or exercise programme there is the possibility of physical injury. If you engage in this exercise or all elements of a programme you agree that you do so at your own risk and you are voluntarily participating in these activities, as well as assuming all risk of injury to yourself. In doing so, you agree to release and discharge TRT from any and all claims or causes of action, known or unknown, arising out of the use of this guidance.
Terms and Conditions
Any booking made with TRT is made in good faith. We will do everything we can to make sure that every session goes ahead and will communicate with you via email (to the address provided to us) and social media if a session has to be cancelled for any reason.
If you wish to cancel your block booking, your request must be made in writing to the coach responsible for your session. Any refund of a booking cancelled by you will be entirely at our discretion and depend on the individual circumstances of your cancellation. You may be offered an alternative session.
Transfers / swaps to other sessions cannot be accommodated. Cancellations of block bookings will be entirely at our discretion.
Any booking made with TRT is made in good faith. We will do everything we can to make sure that every session goes ahead and will make all endeavours to contact you (using the contact details you have provided), if a session has to be cancelled for any reason.
If we cancel your session, you will be offered a replacement session or a full refund.
If you wish to cancel your booking, your request must be made in writing.
If you cancel your booking giving us less than one working day's notice, any refund will be entirely at our discretion.
If you cancel your booking directly with us, giving us more than one working day's notice, you will be offered a refund or session swap, less our administration fee.
If you have booked and paid for a block of coaching which includes 1:1 training sessions, any refund for non-attendance at those training sessions will be at our discretion.
Payment plans for 1:1 training schedules will be made individually.
Working days are Monday-Friday, excluding bank and public holidays.
We are committed to protecting and respecting your privacy. For any personal data you provide for the purposes of your registration, Katie Gumbrell is the Data Controller and is responsible for storing and otherwise processing that data in a fair, lawful, secure and transparent way. For more information please contact us directly.
What personal data we hold on you
You may give us information about you by registering or corresponding with us by phone, e-mail, message etc. This includes information you provide when you register with us, subscribe to our newsletter, or participate in discussion boards on our website or social media channels. The information you give us may include your name, date of birth, address, e-mail address, phone number and gender. We may also ask for relevant health information or other data, which is classed as special category personal data.
We only collect data that we need to carry out the services you request as a client of TRT.
Why we need your personal data
The reason we need your data is to be able to administer your registration and provide the services you are signing up to when you register with us. Our lawful basis for processing your personal is that we have a contractual obligation to you to provide the services you are registering for.
Reasons we need to process your data include, but are not limited to:
- For training and competition entry
- For funding and reporting purposes
- For registration and group management
- Marketing and communications
Any special category health data we hold on you is only processed for the purpose(s) of fitness/ health checks or passing health data to coaches / instructors to allow the safe running of training sessions. We process this data on the lawful basis of consent. Therefore, we will also need your explicit consent to process this data, which we will ask for at the point of collecting it.
This information will only be shared with people who are working as coaches or instructors for TRT. It will not be shared with anyone else for any other reason, unless a medical emergency requires us to disclose health data to medical professionals.
We use various social media channels, the providers of which have their own privacy policies: we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data on our social media pages. Any words or images you upload to our groups/pages may be used by us for marketing purposes.
Who we share your personal data with
We do not supply any personal data we hold to any third party, except for the reasons show above. Our data processing may require your personal data to be transferred outside of the UK for the purpose of cloud hosting. Where we do transfer your personal data overseas it is with the appropriate safeguards in place to ensure the security of that personal data.